Live flight sync, return-leg-aware assignments, hotel-branded vouchers, and audit-proof dispatch — wired natively into PMS, HR, and Notifications. Built to be glanced at while a phone is ringing.
Drop a guest at the airport at 10:00? Polynoos adds the airport→hotel return drive from your pricelist before it ever treats that car as available. A 23:30 transfer with a 90-minute duration correctly blocks a 01:00 pickup the next morning. Geography- and time-aware, not just calendar-aware.
Open the driver or vehicle picker and unavailable options are already coloured red, with a tooltip showing the conflict — “Busy with Maria Johnson at 10:00 on 14 May.” Same for duplicate guests on the same date. You see the problem before you create it.
Polynoos scrapes airport arrivals and departures in real time. Flight numbers autocomplete; statuses and delays propagate the moment they change; rows on the flights page that already have a transfer attached highlight yellow. Staff stop refreshing FlightRadar.
Replace shared Excel files, group chats, and printed schedules with one calendar every dispatcher trusts. Polynoos turns guest logistics from a daily fire drill into a predictable, auditable operation.
Catalogue routes with prices per vehicle type, override per partner agreement, and overflow to external taxi companies when the in-house fleet is booked. Insurance and KTEO expiries surface yellow before they bite, red the day a vehicle becomes uninsurable.
Landscape A4 with the guest's full name at ~100pt — in a serif specifically chosen for universal script coverage, so Greek, Latin, and Cyrillic names render identically. Drivers hold it overhead at arrivals; guests spot it before they reach the kerb.
Per-property A4 voucher templates with your logo, address, contact details, and signature lines. Designed to fit even with long Special Instructions. Bulk-print every voucher for the day's program from the calendar.
Copy a single transfer (a guest-shareable summary, or the full operational version with everything) or the entire day's program in WhatsApp *bold* formatting — driver programs use double-rule separators between names, the daily program uses single rules. Ready to paste into the driver group chat. The format is the message.
Pickup reminders dispatch to drivers before they leave the depot. Flight-delayed alerts surface the moment the scraper sees a new ETA. The incomplete-fields nudge fires 1, 2, and 3 days before arrival if the flight or terminal is still blank. Problems get a voice before they get a casualty.
Each of the six event types picks its own channels — push, email, WhatsApp — and its own recipients: the creator alone, the entire workspace, or a hand-picked list. Templates personalise per recipient. Reception isn't pinged for driver-only events; dispatch isn't woken up for confirmations.
Every change is recorded with the actor, timestamp, source (manual edit, PMS sync, automated reminder), and an optional reason note. When a transfer goes sideways, you know exactly who changed what, when, and why — even months later.
Native integration with every Polynoos module means a flight delay isn't just a notification — it's a room note in PMS, a new shift in HR, a guest message in Notifications. One change, every consequence handled.
Polynoos monitors PMS reservations for changes. When a comment mentions a flight or an airport pickup, it checks for a matching transfer — and if none exists, the reservation department is notified to create one. If a transfer's flight or time disagrees with the PMS note, dispatch sees the inconsistency before anyone leaves for the wrong terminal. Quick-Fill from PMS in one click stays a single keystroke away.
Created, confirmed, assigned, changed, completed, plus an incomplete-fields reminder fired 1, 2, and 3 days before arrival. Each event picks its channels — push, email, or WhatsApp — and its recipients independently: the creator, the workspace, or a hand-picked list.
The driver pool pulls live from the HR directory — name, phone, schedule, history. When someone's off, the calendar already knows. No more out-of-date driver lists in someone's laptop.
Polynoos stores every flight in airport-local time — the timezone the runway actually sits in — so a 14:25 arrival from London to Athens reads 14:25 to the dispatcher in Athens. No silent timezone drift, no off-by-three-hour airport pickups.
The incomplete-fields reminder fires automatically 1, 2, and 3 days before arrival if a flight, time, or terminal is missing — nudging the reservation creator while there's still time to ask the guest. By the time the driver leaves the depot, every detail is filled in or flagged to a supervisor.